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Case Studies

Efficiency in High-Velocity Logistics

Customer Profile:

A Multi-Billion Pound Foodservice Leader serving the UK hospitality and retail sectors.

Business Challenge:

Operating in a sector where fresh produce moves from order to delivery in as little as 10–12 hours, this client viewed EDI as mission-critical. Any system delay would immediately disrupt the supply chain.

They faced two primary hurdles:

Vendor Dependency: They needed to diversify their provider base to reduce operational risk.

Supplier Barriers: Their previous provider charged suppliers high annual fees (£300–£750), which blocked smaller partners from adopting EDI and forced manual, inefficient processing.

Solution:

Celtrino implemented a partnership model focused on Bespoke API Integration and Barrier-Free Onboarding.

Free Supplier Portal: By removing the annual fees for suppliers, the client was able to mandate EDI across their entire network, ensuring a 100% digital supply chain.

Custom Automation: Celtrino developed APIs to automate manual spreadsheet tasks, such as customer preference management.

Business Benefits:

Operational Velocity: Integration projects that previously dragged on are now consistently delivered within two-month windows.

Extreme Reliability: Since implementation, the client has “not had to raise a single formal support incident”, describing the new infrastructure as a “well-oiled machine”.

Fast UK EDI Onboarding, Fully Managed from Day One

Where others slow you down, we don’t: get expert onboarding, live support, and instant, one-to-one issue resolution.

Onboard fast, no needless delays
✅ Speak to real experts, not bots, queues or dead-end tickets
✅ Clear, upfront pricing, no nasty surprises
Works seamlessly with your ERP, accounting or warehouse systems

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